Privacy policy
Privacy Policy
Territory Property Group
Territory Property Group ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This Privacy Policy outlines how we collect, use, disclose, and store your personal information.
What Personal Information We Collect
We may collect and hold the following types of personal information:
Full name
Contact details (phone number, email address, mailing address)
Property preferences and tenancy history
Financial and employment information relevant to leasing
Identification documents
Information submitted through our website or other communication channels
How We Collect Personal Information
We collect your personal information directly from you when:
You contact us through our website, phone, or in person
You submit an enquiry or application to lease, buy, or sell property
You attend inspections, open homes, or other property-related events
You engage with us on social media
You subscribe to our newsletters or updates
We may also collect information from third parties such as:
Referees (e.g. employer, past landlords)
Credit reporting bodies
Publicly available sources
Property databases
Why We Collect Personal Information
We collect personal information to:
Provide and manage our property services
Assess tenancy or purchase applications
Communicate with clients, tenants, and stakeholders
Comply with legal obligations
Improve our services and marketing efforts
Disclosure of Personal Information
We may disclose your personal information to:
Property owners and landlords
Tradespeople and service providers
Legal or financial professionals
Government agencies (e.g. rental bond boards)
IT and website service providers
Credit reporting bodies (where applicable)
We do not sell your personal information to third parties.
Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal data is stored securely in electronic and physical formats, and only accessible to authorised staff.
Access and Correction
You may request access to your personal information or request that we correct any inaccuracies by contacting us at the details below. We will respond within a reasonable timeframe in accordance with our legal obligations.
Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to monitor and improve website performance. These tools may collect information such as browser type, IP address, and pages visited.
You may disable cookies through your browser settings if you prefer.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most current version will always be available on our website.
Contact Us
For any questions or concerns about your personal information, or to lodge a complaint, please contact:
Territory Property Group
GPO Box 60
Phone: 08 8981 2646
Email: office@territoryproperty.com.au
Website: www.territoryproperty.com.au
We will respond to all queries or complaints as quickly as possible and in accordance with our obligations under the Privacy Act.